DMCA Policy

1. Overview

Zennou respects the intellectual property rights of others and expects users of our platform to do the same. This policy explains how copyright owners can request the removal of content they believe infringes their rights, and how users can respond if they believe their content was removed in error.

This process is based on the notice-and-takedown framework established by the Digital Millennium Copyright Act (DMCA) and similar copyright frameworks recognized internationally.

2. Filing a Takedown Notice

If you believe content hosted on Zennou infringes your copyright, you (or your authorized representative) may submit a takedown notice. To be considered valid, your notice must include all of the following:

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
2. Identification of the copyrighted work you claim has been infringed (or a representative list, if multiple works are involved).
3. Identification of the specific material you claim is infringing, with enough detail for us to locate it — such as a direct URL to the project or file on Zennou.
4. Your contact information, including name, address, telephone number, and email address.
5. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

3. What Happens After a Notice Is Filed

Once we receive a valid takedown notice, we will:

• Remove or disable access to the reported content, typically without prior notice to the uploader, as required to comply with the law.
• Notify the user who uploaded the content, providing a copy of the notice (excluding sensitive personal contact details where appropriate) and information on how to file a counter-notice.
• Record the claim for our internal repeat-infringer tracking (see Section 5).

We aim to process valid, complete notices promptly. Response times may vary depending on notice volume and complexity.

4. Filing a Counter-Notice

If your content was removed and you believe this was a mistake or misidentification, you may submit a counter-notice. To be valid, it must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed, and its location on Zennou before removal.
3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the courts in your judicial district (or the applicable jurisdiction under Zennou's Terms of Service), and that you will accept service of process from the person who filed the original notice.

Upon receiving a valid counter-notice, we may forward it to the original complaining party. If that party does not notify us that they've filed a legal action seeking a court order within a reasonable period (typically 10–14 business days), we may restore the removed content.

5. Repeat Infringer Policy

Zennou will, in appropriate circumstances, disable or terminate the accounts of users who are found to be repeat infringers of copyright. What counts as "repeat" is evaluated case-by-case, but generally involves multiple valid, unrebutted takedown notices against the same user over time.

This policy exists to protect original creators and rights holders, and to preserve safe harbor protections that keep Zennou operating as a platform for legitimate creative work.

6. False Claims & Misrepresentation

Submitting a false or bad-faith takedown notice or counter-notice can expose you to legal liability, including damages and legal fees, under applicable copyright law. Please only submit a notice if you genuinely and reasonably believe your rights have been infringed.

7. A Note on Mods & Fan Projects

Zennou hosts a wide range of derivative and fan-made work — mods, patches, and fan projects built on top of existing games, software, or media. This creates a unique gray area: many creations reference, modify, or build upon copyrighted material owned by someone other than the uploader.

We generally expect creators to:

• Avoid redistributing original copyrighted assets (art, models, audio, source code) they do not own or have rights to.
• Clearly distinguish original third-party IP from their own original contributions.
• Respect any publicly stated modding policy from the original rights holder, where one exists.

Rights holders who wish to have derivative content removed can use the standard takedown process in Section 2. We evaluate each claim on its own facts, in line with applicable copyright law and fair use / fair dealing principles where relevant.

8. Designated Agent

DMCA notices and counter-notices should be submitted to our designated agent using the contact details below.

Notices sent through other channels (support tickets, social media, general inquiries) may not be processed as quickly, or may not qualify as a valid legal notice. Please use the contact above for all formal copyright claims.